It was created without consensus.

All activity between our board and Signature Property Management has been done and for all we know is still being done covertly.

No explanation of the need was ever presented to the community.

No explanation of the duties of the management company has ever been presented to the community.

No explanation of actions created by covenant violations, either new violations or very old violations. Is there any grandfathering? Will they sue us for violations a previous owner did? The previous board sued a homeowner for putting Hardy cement siding on their house. The board lost the judgment costing the homeowners association $80,000. Many, many houses have Hardy siding now.

Notifications of board meetings prior to signing of the contract were not posted prior to the meetings. They were mysteriously posted after the contract had been signed and enacted. Well past the meeting dates. (Hoping nobody noticed?)

No mention of this activity at the annual meeting but evidence the board was planning to hire a management company existed in 2017. In their own letter dated May 7, 2018 the board stated "Over the past several months..." indicating an admission of their intent and validating the rumors.

No clear accounting of the cost of this service and its impact on the budget was ever presented. In the above mentioned letter they stated the cost of the service "is be(?) fundable within our current annual budget with no need to change or increase the Annual Assessment." the keyword here is current.

We have to save for and pay for road repair and repaving regularly.

Very expensive and very likely to be higher when we have to repave. Look at the roads carefully. They are 1+ year old and cracks are forming everywhere. One would draw the conclusion the pavers were vetted with the same dubiousness as Signature Property Management.

Look out, an increase will be coming.

Why did the management company request the breed and weight of animals at owners homes? So they could wander around our houses looking for covenant violations twice a week? Who knows, the board knows.

Why did the management company request email addresses without a clear policy of personal information protection?

Signature Property Management has a bad reputation for ruthless interactions with property owners in the communities they serve. We know of two of our neighbors that have dealt with them and have made it clear to us that Signature Property Management was chosen for their very harsh strict rule.

The board claims in the above mentioned letter, dated after signing the contract with Signature, that they had, over several months, vetted many management companies. This leads us to believe the choice of signature was made for their harsh reputation.

Why has the board hired Signature Property Management to conduct two inspections per week looking for covenant violations? Even Signature only recommends 1 a week. The inspections cost $50 per inspection. That's a whopping $2600 a year above what most communities pay. That's your money and for what?

The covert installation of Signature Property Management ultimately shows the poor judgement potential of Sugarhill’s POA leadership. What will be the next event we have to contend with? People that do things like this can do just about anything, and with your money.

We're sorry the current board leaders felt the need to have a company like Signature do the job of managing our small community "...by taking over the administrative burden and paperwork tasks".

Makes you wonder why they ever signed up, or at least letting us know of their burden.

Who knows we might have approved a different management company with duties voted on by a majority. We agree with the 100% majority responding to our first survey, that what this board did was wrong, very wrong and it's unlikely it will stand.